/* Account presentation layer: support history, ticket forms, chat safety controls. */
.rtcl-profile-picture-wrap .rtcl-local-avatar-empty{display:flex;align-items:center;gap:10px;min-height:66px;padding:14px 16px;border:1px dashed #cbd5e1;border-radius:12px;background:#f8fafc;color:#64748b;font-size:13px}
.rtcl-local-avatar-empty .rtcl-icon-user{font-size:25px;color:#94a3b8}
.kenves-store-social-link{display:inline-flex;align-items:center;justify-content:center;gap:6px;margin:3px;padding:7px 11px;border-radius:9px;background:#f1f5f9;color:#1e3a5f;text-decoration:none!important;font-size:12px;transition:transform .15s,background .15s}
.kenves-store-social-link:hover{background:#e2e8f0;transform:translateY(-1px)}
.kenves-store-social-link.kenves-social-telegram{background:#e6f4ff}.kenves-store-social-link.kenves-social-whatsapp{background:#e8f8ee}.kenves-store-social-link.kenves-social-bale{background:#fff1e8}.kenves-store-social-link.kenves-social-rubika{background:#f4edff}
.kenves-support-page .rtcl-MyAccount-content,body.kenves-support-page .rtcl-myaccount-content,body.kenves-support-page .rtcl-account-content{color:#233347}
.kenves-support-intro{display:flex;align-items:center;gap:14px;margin:0 0 22px;padding:20px;border-radius:16px;border:1px solid #dae6f2;background:linear-gradient(115deg,#f2f8ff,#fff 70%);box-shadow:0 8px 22px rgba(24,58,96,.05);direction:rtl}
.kenves-support-intro-icon{display:flex;align-items:center;justify-content:center;width:48px;height:48px;flex:0 0 48px;border-radius:14px;background:#174d79;color:#fff;font-size:22px;box-shadow:0 5px 12px #174d7928}.kenves-support-intro strong{font-size:18px;color:#173d60}.kenves-support-intro p{margin:5px 0 0;color:#64748b;line-height:1.8;font-size:13px}
.kenves-support-page .kenves-support-form{padding:clamp(16px,2.5vw,28px);border:1px solid #e0e7ef;border-radius:16px;background:#fff;box-shadow:0 8px 22px rgba(15,35,55,.05);margin:0 0 22px}
.kenves-support-page .kenves-support-form label{display:block;margin:0 0 8px;font-weight:700;color:#334155}.kenves-support-page .kenves-support-form input[type=text],.kenves-support-page .kenves-support-form input[type=email],.kenves-support-page .kenves-support-form input[type=file],.kenves-support-page .kenves-support-form select,.kenves-support-page .kenves-support-form textarea{width:100%;max-width:100%;min-height:44px;border:1px solid #cbd5e1;border-radius:9px;padding:10px 12px;box-shadow:none;background:#fff;transition:border-color .15s,box-shadow .15s}.kenves-support-page .kenves-support-form textarea{min-height:135px;resize:vertical}.kenves-support-page .kenves-support-form input:focus,.kenves-support-page .kenves-support-form textarea:focus,.kenves-support-page .kenves-support-form select:focus{border-color:#3778b3;box-shadow:0 0 0 3px rgba(55,120,179,.12);outline:none}.kenves-support-page .kenves-support-form button,.kenves-support-page .kenves-support-form input[type=submit],.kenves-support-page .kenves-support-form .button{min-height:42px;padding:10px 18px;border:0;border-radius:9px;background:#174d79;color:#fff;font-weight:700;cursor:pointer}
.kenves-support-page .kenves-support-table{width:100%;border-collapse:separate;border-spacing:0;background:#fff;border:1px solid #e1e7ef;border-radius:14px;overflow:hidden;box-shadow:0 8px 22px rgba(15,35,55,.04)}.kenves-support-page .kenves-support-table th{background:#f1f6fb;color:#2d4965;font-size:12px;font-weight:700;text-align:right;padding:13px;border-bottom:1px solid #dce5ee}.kenves-support-page .kenves-support-table td{padding:13px;border-bottom:1px solid #edf1f5;line-height:1.8}.kenves-support-page .kenves-support-table tr:last-child td{border-bottom:0}.kenves-support-page .kenves-support-record{list-style:none;margin:8px 0;padding:16px;border:1px solid #e0e7ef;background:#fff;border-radius:12px;box-shadow:0 5px 17px rgba(15,35,55,.04)}
.kenves-chat-moderation-toolbar{position:relative;z-index:30;display:flex;justify-content:flex-start;gap:6px;margin:0 0 6px;direction:rtl}.kenves-chat-more{display:inline-flex;align-items:center;justify-content:center;width:38px;height:34px;border:1px solid #d9e2ec;border-radius:9px;background:#fff;color:#334155;font-size:25px;line-height:1;cursor:pointer;box-shadow:0 2px 7px rgba(15,35,55,.06)}.kenves-chat-more[aria-expanded=true]{background:#eff6ff;border-color:#a8c5e2}.kenves-chat-moderation-menu{position:absolute;top:40px;right:0;z-index:9999;width:min(290px,calc(100vw - 46px));padding:14px;border:1px solid #dbe4ee;border-radius:13px;background:#fff;box-shadow:0 12px 34px rgba(18,40,62,.18);direction:rtl}.kenves-chat-moderation-menu[hidden]{display:none!important}.kenves-chat-menu-heading{font-weight:800;color:#173d60;font-size:14px}.kenves-chat-moderation-menu p{margin:6px 0 12px;color:#64748b;font-size:11px;line-height:1.8}.kenves-chat-toolbar-actions{display:flex;gap:8px;flex-wrap:wrap}.kenves-chat-moderation-menu button:not(.kenves-chat-more){display:block;width:100%;margin:6px 0;border-radius:8px;padding:9px 11px;min-height:38px;border:1px solid #d3dde7;background:#f8fafc;color:#334155;font-weight:700;font-size:12px;cursor:pointer;text-align:right}.kenves-chat-moderation-menu .kenves-chat-report{border-color:#e2b2ad!important;color:#9b2424!important;background:#fffafa!important}.kenves-chat-moderation-menu .kenves-chat-block.is-blocked{background:#fff1f1!important;color:#a61b1b!important;border-color:#e7a6a6!important}.kenves-chat-moderation-menu button:disabled{opacity:.55;cursor:wait}.kenves-chat-toolbar-status{margin-top:8px;color:#276749;font-size:12px;line-height:1.7;min-height:0}.kenves-store-social-link .kenves-social-icon-aparat{display:block;width:22px;height:22px}.kenves-store-social-link .kenves-social-monogram{display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px;border-radius:50%;font-weight:800;color:#fff}.kenves-store-social-link.kenves-social-bale .kenves-social-monogram{background:#1877cf}.kenves-store-social-link.kenves-social-rubika .kenves-social-monogram{background:#7e35bb}.kenves-store-social-link.kenves-social-instagram{background:#fceef5;color:#a52d68}.kenves-store-social-link.kenves-social-aparat{background:#fff0f0;color:#c6252d}.kenves-store-social-link.kenves-social-telegram,.kenves-store-social-link.kenves-social-whatsapp{font-size:19px}.kenves-store-social-link.kenves-social-bale,.kenves-store-social-link.kenves-social-rubika{font-size:19px}
.rtcl-chat-container{border:1px solid #e0e7ef;border-radius:16px;overflow:hidden;box-shadow:0 10px 30px rgba(20,44,68,.06);background:#fff}.rtcl-chat-container .rtcl-conversations-header{background:#f8fafc}.rtcl-chat-container li.rtcl-conversation-item.selected{background:#eef6ff!important;border-right:3px solid #2b6ca3}.rtcl-chat-container ul.rtcl-messages-list{background:#f8fafc}
@media(max-width:767px){.kenves-support-page .kenves-support-table{display:block;overflow-x:auto}.kenves-support-intro{align-items:flex-start;padding:15px}.kenves-chat-moderation-toolbar{align-items:flex-start}.kenves-chat-moderation-menu{right:0;max-width:calc(100vw - 32px)}.rtcl-profile-picture-row .rtcl-field-col{min-width:0}}

.rtcl-local-avatar-empty-icon{display:inline-flex;align-items:center;justify-content:center;width:72px;height:72px;border-radius:50%;background:#f1f5f9;color:#94a3b8;border:1px dashed #cbd5e1}.rtcl-local-avatar-empty-icon .rtcl-icon-user{font-size:27px}


/* Secure support-ticket attachments and a more structured ticket archive. */
.kenves-support-page .dp-panel-container{direction:rtl;color:#24364b}
.kenves-support-page .dp-header-row{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap;margin:0 0 18px;padding:16px 18px;border:1px solid #dce6f0;border-radius:14px;background:linear-gradient(120deg,#f5f9fd,#fff);box-shadow:0 6px 18px rgba(20,44,68,.045)}
.kenves-support-page .dp-header-row h3{margin:0;font-size:18px;font-weight:800;color:#173d60}
.kenves-support-page .dp-ticket-list{display:grid;gap:10px}
.kenves-support-page .dp-ticket-item{display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap;padding:16px 18px;background:#fff;border:1px solid #e0e7ef;border-radius:13px;box-shadow:0 4px 15px rgba(15,35,55,.035);transition:border-color .15s,transform .15s}
.kenves-support-page .dp-ticket-item:hover{border-color:#b9cfe2;transform:translateY(-1px)}
.kenves-support-page .dp-ticket-info{display:grid;grid-template-columns:auto 1fr;align-items:center;gap:5px 10px;min-width:0}
.kenves-support-page .dp-ticket-info .dp-id{display:inline-flex;align-items:center;justify-content:center;padding:3px 7px;background:#edf4fb;border-radius:6px;color:#24577e;font-size:11px;font-weight:800}
.kenves-support-page .dp-ticket-info .dp-title{font-weight:800;color:#1c3e5d;text-decoration:none;overflow-wrap:anywhere}
.kenves-support-page .dp-ticket-info .dp-date{grid-column:2;color:#7b8794;font-size:11px}
.kenves-support-page .dp-ticket-status{display:flex;align-items:center;gap:9px;flex-wrap:wrap}
.kenves-support-page .dp-badge{display:inline-flex;align-items:center;padding:5px 9px;border-radius:999px;font-size:11px;font-weight:800;background:#eff6ff;color:#245b8b}
.kenves-support-page .dp-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:38px;padding:9px 14px;border:1px solid transparent;border-radius:9px;font-weight:750;text-decoration:none;cursor:pointer;transition:transform .15s,box-shadow .15s}
.kenves-support-page .dp-btn:hover{transform:translateY(-1px);box-shadow:0 5px 12px rgba(22,50,78,.12)}
.kenves-support-page .dp-btn.primary{background:#174d79;color:#fff}.kenves-support-page .dp-btn.success{background:#16734b;color:#fff}.kenves-support-page .dp-btn.outline{background:#fff;border-color:#cfdae5;color:#24577e}
.kenves-support-page .dp-modal.active{z-index:100000}.kenves-support-page .dp-modal-content{width:min(680px,calc(100vw - 28px));max-height:calc(100vh - 32px);overflow:auto;border:1px solid #d9e4ee;border-radius:16px;box-shadow:0 18px 60px rgba(10,35,58,.22)}
.kenves-support-page .dp-modal-header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:16px 20px;background:#f5f9fc;border-bottom:1px solid #e1e8f0}.kenves-support-page .dp-modal-header h4{margin:0;font-weight:800;color:#173d60}.kenves-support-page .dp-modal form{padding:18px 20px}
.kenves-ticket-attachments-box{display:grid;gap:8px;margin:16px 0;padding:14px;border:1px dashed #b9cad9;border-radius:12px;background:#f8fbfe;direction:rtl}.kenves-ticket-attachments-box>label{font-weight:800;color:#244b6e}.kenves-ticket-attachments-box input[type=file]{width:100%;max-width:100%;padding:10px;border:1px solid #d3dfe9;border-radius:9px;background:#fff}.kenves-ticket-attachments-box small{color:#64748b;font-size:11px;line-height:1.8}.kenves-ticket-upload-list{display:grid;gap:5px}.kenves-ticket-upload-list>div{padding:7px 9px;border:1px solid #e1e8ef;border-radius:8px;background:#fff;font-size:12px;overflow-wrap:anywhere}.kenves-ticket-upload-status{font-size:12px;color:#276749;line-height:1.8}.kenves-ticket-existing-attachments{margin:18px 0;padding:15px 18px;border:1px solid #dbe5ef;border-radius:13px;background:#f7fafc}.kenves-ticket-existing-attachments h4{margin:0 0 10px;color:#204767;font-weight:800}.kenves-ticket-existing-attachments ul,.kenves-ticket-attachment-admin-list{padding-inline-start:22px;line-height:2}.kenves-ticket-existing-attachments a,.kenves-ticket-attachment-admin-list a{font-weight:700;text-decoration:none}
@media(max-width:767px){.kenves-support-page .dp-ticket-item{align-items:flex-start;flex-direction:column}.kenves-support-page .dp-ticket-status{width:100%;justify-content:flex-start}.kenves-support-page .dp-modal-content{padding:0}.kenves-support-page .dp-modal form{padding:14px}}
/* Keep social SVGs visible against the theme's legacy white-link rule. */
.rtcl.store-content-wrap .store-information .store-info .store-social-media .kenves-store-social-link.kenves-social-telegram{color:#168acb!important}
.rtcl.store-content-wrap .store-information .store-info .store-social-media .kenves-store-social-link.kenves-social-whatsapp{color:#138b4a!important}
.rtcl.store-content-wrap .store-information .store-info .store-social-media .kenves-store-social-link.kenves-social-bale{color:#bd5a24!important}
.rtcl.store-content-wrap .store-information .store-info .store-social-media .kenves-store-social-link.kenves-social-rubika{color:#7e35bb!important}
.rtcl.store-content-wrap .store-information .store-info .store-social-media .kenves-store-social-link.kenves-social-instagram{color:#a52d68!important}
.rtcl.store-content-wrap .store-information .store-info .store-social-media .kenves-store-social-link.kenves-social-aparat{color:#c6252d!important}
.rtcl.store-content-wrap .store-information .store-info .store-social-media .kenves-store-social-link .kenves-social-icon{width:23px;height:23px;fill:currentColor}